1. Data Controller
The aa55aa55 is the data controller responsible for processing the personal data collected through the Sports Betting and online casino platform available at aa55aa55.net. As the data controller, the aa55aa55 defines the purposes and means of processing your data, always in compliance with the General Data Protection Law (LGPD, Law No. 13.709/2018) and other regulations applicable to betting platforms in Brazil, including Law No. 14.790/2023.
For any request related to personal data, including the exercise of your rights as a data subject, the Data Protection Officer (DPO) contact channel of aa55aa55 is suporte@aa55aa55.net, with "LGPD Request" in the subject line. All requests are answered within 15 calendar days, as required by law.
This Privacy Policy applies to all data collected by the aa55aa55 — whether through the website, the mobile app for Android and iOS, or any other official platform channel. By registering or continuing to use our services, you confirm that you have read and understood this document.
2. Data We Collect
2.1 Data you provide directly
During registration and use of the aa55aa55, we collect the following information that you provide to us directly:
- Identification data: full name, CPF, date of birth, and full residential address;
- Contact details: email address and mobile phone number;
- Financial data: information required to process deposits and withdrawals via Pix (Pix key), bank slip, credit or debit card, PicPay, Mercado Pago, or TED through our partner banks (Nubank, Itaú, Bradesco, Banco do Brasil). The aa55aa55 does not store full card details — all processing is handled by PCI-DSS certified gateways;
- Identity documents: a copy of your national ID, driver's license, or other official document when requested for identity verification, fraud prevention, or regulatory compliance;
- Communications: content of messages sent to the support team of the aa55aa55 via live chat or email.
2.2 Automatically collected data
By accessing the platform of aa55aa55, some data is collected automatically by the system:
- Browsing data: IP address, browser type and version, operating system, pages visited, session duration, and access source;
- Device data: unique device identifier, device type (mobile, tablet, desktop), and operating system;
- Usage data: betting history, games accessed, bonuses activated, deposits and withdrawals made, and interactions with the platform;
- Cookies and similar technologies: as described in section 8 of this document.
The aa55aa55 does not collect sensitive personal data as defined by the LGPD (such as racial origin, religious belief, genetic or biometric data) for platform operation purposes. Health information may only be collected in responsible gambling contexts and with the data subject's express consent.
3. How We Use Your Data
The aa55aa55 uses collected data exclusively for the purposes listed below, always based on one of the lawful grounds set out in the LGPD:
- Service delivery: create and manage your account, process deposits and withdrawals, record bets, and access your game history on the aa55aa55;
- Identity verification: confirm that you are who you say you are, that you are at least 18 years old, and that you are a resident of Brazil — regulatory obligations that aa55aa55 is legally required to comply with;
- Fraud and money laundering prevention: monitor usage patterns that may indicate unlawful activity, multiple accounts, or bonus abuse, as required by Brazil's sports betting regulations;
- Member communication: send account notifications, transaction confirmations, security alerts, active bonus updates, and support replies — all via email or push notification from the aa55aa55;
- Marketing (with consent): send communications about promotions, new games, free bets, and other benefits available on the aa55aa55, only for members who have consented to this type of communication. You can opt out at any time through your account settings or the unsubscribe link in our emails;
- Platform improvement: analyze usage data in aggregate and anonymized form to identify technical issues, improve the browsing experience, and develop new features on the aa55aa55;
- Compliance with legal obligations: respond to requests from competent authorities and sports betting or financial system regulators, when legally required.
4. Data Sharing
The aa55aa55 does not sell, rent, or share members' personal data with third parties for advertising, commercial, or any other purposes not described in this policy. Data sharing occurs only in the situations below, each with a lawful basis under the LGPD:
- Payment processing partners: payment gateways and financial institutions required to process Pix, boleto, credit or debit card, PicPay, Mercado Pago, and TED transfers. These partners receive only the data strictly necessary for the transaction and are contractually bound to confidentiality policies compatible with the LGPD;
- Technology providers: companies that provide hosting infrastructure, security, data analytics and technical support to the aa55aa55. All contracts include data protection clauses and prohibit use for the partner's own purposes;
- Authorities and regulatory bodies: when required by law, court order, or request from a competent authority. The aa55aa55 does not disclose data beyond what is strictly required by a legal order or request. You will be notified, where legally permitted, of any such disclosures;
- Fraud prevention: companies specialized in identity verification and anti-money laundering, as required by Brazil's sports betting market regulations.
The aa55aa55 does not transfer personal data outside Brazil, except where strictly necessary for the operation of a contracted technical service, and always in compliance with the international data transfer safeguards required by the LGPD.
5. Data Security
Protecting your personal and financial data is a core technical and organizational priority for aa55aa55. The security measures in place include:
- Encryption in transit: all communications between your device and the servers of the aa55aa55 use HTTPS protocol with a 256-bit SSL/TLS certificate;
- Encryption at rest: sensitive data stored on the servers of the aa55aa55 are encrypted using industry-standard algorithms;
- Access control: access to members' personal data is restricted to staff with a genuine operational need, authenticated via multi-factor controls and subject to audit procedures;
- Continuous monitoring: intrusion detection and anomaly monitoring systems keep watch over the aa55aa55 in real time, with a documented incident response process that is regularly tested;
- PCI-DSS Compliance: credit and debit card processing is handled by partners certified under the PCI-DSS standard. The aa55aa55 does not store full card details in its systems;
- Regular backups: data backups are performed on a regular basis and stored in separate, secured environments.
In the event of a security incident that may affect members' personal data, the aa55aa55 will notify the Autoridade Nacional de Proteção de Dados (ANPD) and affected individuals within the timeframes set out by the LGPD, providing clear information about what occurred and the measures taken.
6. Data Retention and Deletion
The aa55aa55 retains members' personal data for as long as necessary to fulfill the purposes for which it was collected, or for the period required by legal and regulatory obligations. The general retention criteria are:
- Active account: data is retained for as long as the account remains active on the aa55aa55;
- Closed account: upon account closure, identification and financial data are retained for up to 5 years to meet tax, regulatory, and anti-money laundering obligations, as required by Brazilian law;
- Marketing data: retained until consent is withdrawn by the user or for up to 2 years of inactivity, whichever comes first;
- Security logs: retained for up to 6 months for incident monitoring and investigation purposes.
Once the applicable retention periods expire, data is securely deleted or irreversibly anonymized. Anonymized data is not considered personal data under the LGPD and may be retained for statistical purposes indefinitely.
7. Your Rights as a Data Subject (LGPD)
The LGPD grants you, as the owner of your personal data, a set of rights that the aa55aa55 is committed to respecting and facilitating. See each one below:
Access
Request confirmation that we process your data and obtain a copy of the information aa55aa55 holds about you.
Correction
Request the correction of any incomplete, inaccurate, or outdated information registered on the aa55aa55 platform.
Deletion
Request the deletion of data processed on the basis of consent, except where retention is required by law.
Portability
Receive your data in a structured, interoperable format for transfer to another controller, as regulated by the ANPD.
Consent Withdrawal
Withdraw consent previously given for processing activities based on that legal basis, such as receiving marketing emails from aa55aa55.
Sharing Information
Know which public and private entities aa55aa55 has shared or may share your data with.
To exercise any of these rights, send an email to suporte@aa55aa55.net with the subject line "LGPD Request" and describe the right you wish to exercise. You will receive a response within 15 calendar days. For deletion or portability requests, additional identity verification may be required to protect the security of your data.
8. Cookies & Tracking Technologies
The aa55aa55 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and analyze service performance. See the types of cookies used below:
- Essential cookies: required for the platform's basic functionality — session authentication, form security, and language preferences. They cannot be disabled without affecting your use of the aa55aa55;
- Performance cookies: collect anonymous data on how users navigate the aa55aa55 — most-visited pages, technical errors, load times. Used solely to improve the platform, without identifying individual users;
- Functionality cookies: remember user preferences, such as odds display settings and the last sport category visited, to personalize the experience on the aa55aa55;
- Analytical cookies: used on the basis of consent to measure campaign reach and understand usage behavior. They can be declined without affecting the platform's core features.
You can manage your cookie preferences through the banner shown on your first visit or through your browser settings. Declining non-essential cookies does not affect your ability to place bets, make deposits, or withdraw funds on the aa55aa55.
9. Protection of Minors
The aa55aa55 is a platform exclusively for users aged 18 and over who are residents of Brazil. We do not intentionally collect personal data from anyone under 18. The registration process requires your CPF and date of birth, which are verified automatically. If verification indicates a user may be underage, the account is immediately suspended for review.
If you are the legal guardian of a minor and believe they may have created an account on aa55aa55, please contact us immediately at suporte@aa55aa55.net. The account will be closed, the bonus balance cancelled and the real balance refunded after identity verification by the legal guardian, without exception.
The aa55aa55 also provides parental control tools and guidance on how to block minors' access to betting platforms on our Responsible Gambling.
10. Policy Updates & Contact
10.1 Privacy Policy Revisions
The aa55aa55 may update this Privacy Policy periodically to reflect changes in Brazilian legislation, the services offered, or data processing practices. Any significant changes will be communicated by email at least 7 days in advance. The updated version will always be available on this page, with the date of the last revision clearly displayed.
Continued use of the aa55aa55 after an updated version takes effect constitutes acceptance of the new terms. If you disagree with the changes, you may request account closure and withdrawal of your real balance before the new version comes into force.
10.2 Privacy Channel
For requests related to data privacy, questions about this policy, or to exercise your LGPD rights, please contact the aa55aa55:
- Privacy email: suporte@aa55aa55.net (subject: "LGPD Request")
- Live chat: available 24 hours a day, 7 days a week, directly on the platform — in Brazilian Portuguese
- Response time: up to 15 calendar days for formal LGPD rights requests; up to 4 business hours for general inquiries by email
All privacy requests received by the aa55aa55 are logged, handled in a documented manner, and responded to in Portuguese. The data protection officer (DPO) responsible for overseeing this policy can be reached at the same email address above.